WANT TO HOST AN AMY MAC SOIREE? Contact us at customerservice@amymacdesigns.com MONOGRAMMING AND PERSONALIZATION For more information on monogramming and personalization, click here. GENERAL QUESTIONS Have a burning question about our products you need answered? E-mail us at customerservice@amymacdesigns.com CARING FOR OUR PRODUCTS Purses & Totes Our purses and totes are spot clean only, including the purses for little girls. Baby Items We know the abuse that bibs, onesies and other kids' stuff takes, so it is all washable. We recommend washing on the gentlest cycle and in the coolest water it will take to clean the item. The girls purses fall under the "spot clean only" guideline. Girl’s Clothing We recommend washing on the gentlest cycle and coolest water here, too. The grosgrain ribbons on the dresses can be washed, but we usually take them off just to be safe. Women’s Halters We recommend washing on the gentlest cycle and coolest water here, too. Belts Spot clean only. FAQs I see lots of fabric bags around. what makes an Amy Mac bag different, better and more deserving of my hard-earned cash? Amy Mac bags are designed to pull a look together. Throw on khakis and a black tee, you look fine. Throw on the same outfit and grab your funky 60s vintage fabric Amy Mac bag with your monogram and you look snappy, pulled together. Your outfit is made. People are looking at you with envy . how does she always look so great? Plus, with every Amy Mac bag you buy, the bag is reversible to just-as-delightful fabric so you're getting two bags in one. We just love it when style, function and value collide like this! I am dying to carry my new Amy Mac bag to a delightful beach picnic in three days. When will it be here? If you ordered an in-stock item, you should have it within seven to ten business days. If you had an in-stock order monogrammed, give us three weeks for delivery. If you placed a custom order, it will be 4 to 6 weeks. Just can't wait? Email us at customerservice@amymacdesigns.com and we will do our best to meet your needs. How do I know an Amy Mac bag will stand the test of time . and will hold up better than if I threw all my junk into a cotton shirt and tied it at the top? How do I know the handles will stand up to the everyday abuse I heap on my bag? All the bags are hand made with top-quality textiles, reinforced with the strongest interfacing available and double-stitched on areas of hard use. We've done our research, and the best-looking, strongest handle we have found is the one made out of the fabric of the purse. It just looks better, and can withstand lots of wear and tear without shifting. I do not want to carry a bag that was sewn by a three-year-old in far-off country who was making a nickel an hour. Who is making your bags? You are in luck. We have a bevy of seamstresses on staff at Amy Mac Designs from the metro-Atlanta area who are well-paid and are all old enough to vote, drive, and in some cases get a handy-dandy seniors discount. Can I get a bag monogrammed and it still be reversible? Yep, but it will be a custom order, which requires 4-6 weeks. If you order a bag we have in-stock, we can monogram it that day and have it to you in a week, but it won't be reversible.